Privacy Policy

 

This website is brought to you by Awakening Spark Limited. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (‘the Policy’) carefully as it contains important information about how we will use your personal data.


For the purposes of Awakening Spark Limited the ‘data controller’ (i.e. the company who is responsible for, and controls the processing of, your personal data).

Name of representative: Narendra Dutt Mishra

Address: 122 Caroni Savannah Road, Charlieville, Chaguanas, Trinidad & Tobago

Email: contact@awakeningspark.com


Personal data we may collect about you

We will obtain personal data about you such as your name, address and  payment details, whenever you complete an online form.

For example, we will obtain your personal data when you register to use this website, send us feedback, post material, contact us for any reason, sign up to a service and/or purchase and of the services offered. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of  providing our services.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. All of this data will be aggregated or statistical, which means that we will not be able to identify you individually.


How we use your personal data

We will use your personal data for the purposes set out below:

—administration

—research, statistical analysis and behavioral analysis

—fraud prevention and detection

—billing and order fulfillment

—to notify you of any changes to this website or to our services which may affect you

—improving our services


Marketing and opting out

Unless you have asked us not to do so, we may contact you (by mail, telephone, SMS, email) about (services, promotions, special offers, charitable causes) which may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time.


Disclosure of your personal data

We may disclose your personal data to:

—our agents and service providers (eg providers of web hosting or maintenance services)

—law enforcement agencies in connection with any investigation to help prevent unlawful activity


Keeping your data secure

We will use technical and organizational measures to safeguard your personal data, for example:

—we store your personal data on secure servers

—payment details are encrypted using SSL technology

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.


Monitoring

We may monitor and record communications with you (such as emails) for the purposes of quality assurance, training, fraud prevention and compliance.


Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on his/her behalf to the processing of his or her personal data


Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies [and other online tracking devices such as (web beacons, action tags, Local Shared Objects, single-pixel gifs)] on this website to:

—carry out research and statistical analysis to help improve our content, and services and to help us better understand our visitor/customer requirements and interests

—make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer [or other electronic device] such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you – but only where you voluntarily provide it (e.g. by completing an online form) or where you purchase services from us.


Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to contact@awakeningspark.com or you can write to us at 122 Caroni Savannah Road, Charlieville, Chaguanas, Trinidad & Tobago. We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.

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